Social Commerce Key Account

About Us

Intrepid Group Asia (formerly known as Flywheel Group), is a leading regional Digital and Ecommerce Services Provider in South East Asia (SEA). We offer end-to-end omnichannel e-commerce management, a wide range of Digital Marketing Services and advanced Insights & Analytics, all powered by state of the art inhouse Technology to our client base of leading international brands across >10 marketplaces and multiple social platforms in all 6 SEA countries.

Brands love our regional presence, our excellent pro-active ecommerce service which is enabled by our strong team, and our advanced marketing and tech capabilities. We also partner globally with companies strong in other regions, such as in the Americas and Europe.

We deliver differentiated value to both the worlds largest consumer product companies and fast-growing brands thanks to our expertise, scalability, global reach, and highly sophisticated AI and data-powered solutions. These solutions might range from simple self-service software to outsourced administration of digital commerce marketplace operations, and all in between.

With multiple locations and hubs in Singapore, Thailand, Indonesia, Vietnam, Philippines and Indonesia, Flywheel Southeast Asias dedicated team of >500 digital commerce and media experts are committed to providing our clients with access to vast untapped markets and solutions for major digital marketplaces in the region.

The Role

The Social Commerce Key Account is the liaison office between Flywheel, its clients and TikTok/other social commerce platforms the client is selling on. He/She initiate clients social strategies according to clients objectives particularly in growing their social commerce sales revenue—what theyre looking to achieve short-term and long-term and ensuring Intrepid delivers the service level agreement.

Your responsibilities will include

• Develop overall social commerce, particularly on Tiktok, strategies alongside the brand and as aligned to the marketing/sales strategy, goals, and objectives
• To deliver & perform best on the following KPIs for brand/seller partners, through internal & external coordination with concerned departments
• Foster client relationships ensure clients needs are met and their voices are heard while coordinating with others and fulfilling the contractual day-to-day duties
• Develop the content and creative strategy that align with clients commercial strategy
• Design live streaming and marketing campaign strategies and sales growth proposals; handle client communications and prepare client reports; and communicate client agendas to other staff members
• Identify and manage KOLs and creators that help drive social media objectives
• Liaise with the performance marketing team to optimize traffic/conversion
• Craft the monthly/quarterly/yearly report, and provide the direction for next step
• Operations capacity and process implementation
• Ensure progressive revenue trend and high overall social media sales performance

Who we look for - the ideal profile

• Sales driven with advanced knowledge of social media and social commerce in general, TikTok in particular

• Having experience as a brand key account manager is a plus
• Good foundation in social marketing and live streaming sales experiences
• Creative and entrepreneurial with excellent leadership and project management skills
• Proactive self-starter who understands Intrepid vision & mission
• Excellent negotiation skills, strong interpersonal skills (empathy & flexibility)
• Eager to learn with ambition, delicate and strong responsible

• Fluent in English (writing and communicating skills)
• Strong Background on Social platform, especially Tiktok (Livestreaming is a plus)

What we offer

• Excellent and competitive compensation package
• Professional and open international working environment - culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
• You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Flywheel Insights team working on a unique product solving complex data challenges.
• Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Flywheel University
• You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem

Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties