Product Designer

We Are

YouTrip is at the forefront of Asias financial revolution, defining the future of digital finance with its leading multi-currency payment platform. Launched in 2018, YouTrip has swiftly ascended as a powerhouse, orchestrating billions in transactions annually and securing the trust of millions. With innovative solutions like YouTrip for consumers and YouBiz for businesses, we offer unmatched financial ease and cost-effectiveness. Fresh off a successful US$50 million Series B funding round led by Lightspeed Venture, were setting new benchmarks in the digital financial services sector.

At the heart of our mission is a commitment to eliminate financial borders across Asia, propelling us into the next wave of digital finance.

Job Description: Product Designer

We are seeking a Product Designer with a high appetite for learning and innovation. As a Product Designer, you hone design with user-centricity (personas, etc), increase executional bandwidth (speed & quality) and uplift standards of the working team. You will combine elements of design, user experience (UX) research, and attain a deep understanding of financial technology to create innovative and user-friendly solutions. Here in YouTrip, we thrive on developing your core knowledge, skills and experience to underpin your career growth.

You will:

• Take ownership over design and improvement of features and functionalities across our B2B and B2C products.
• Bridge UX and UI through leveraging sound design principles and user research to create concepts, journey maps, and flows, coupled with a high degree of comfort in producing high fidelity prototypes and screen designs.
• Work as part of a multidisciplinary team of product designers, product managers, developers as well as the Thai Country Team.
• Conduct research with our Thai customers using a variety of qualitative and quantitative methods including surveys, interviews and testing.
• Effectively communicate research findings, design proposals and rationale to teammates and stakeholders
• Translate research findings into actionable, delightful solutions for complex design problems.
• Push the standards of our work and products: Be in usability, functionality, delight, or aesthetics.

You are:

• A curious thinker and maker who looks beyond the immediate task, relentlessly pushing boundaries to design best-in-class experiences.
• You take pride in your work and know what it takes to elevate products from functional to truly delightful.
• You are excited wearing multiple hats: One day youll map out travel behaviors and the next you might prototype the future of B2B transactions.
• You are open to feedback and know how and when to defend your design choices.
• You know its worth paying extra attention to details - from interaction design to UX writing.
• You are a Figma nerd: familiar with the ins & outs of Figma, from Auto-layouts to Smart Animate in Figma Prototyping

You have:

• 3-4 years of experience in product design, with strong hands-on expertise in UX, research and deep expertise in Design Systems and passionate for travel industry
• Bachelors or Masters degree in a related field with an outstanding online portfolio.
• Experience in 0-1 projects (concept-to-launch) for B2B and B2C, keen interest in behavioral psychology
• > 2 years experiences working with highly complexed products thats gone through production or launched to markets
• Good communication skills in both Thai and English
• Have designed for and optimized large mobile or web apps - used and loved by their users
• Outstanding ability to empathize with users and gain actionable insight through UX research
• Eagerness to learn and constantly improve your craft, passionate to share your knowledge
• Bonus: Knack for interaction & motion design (e.g. AfterEffects/Lottie, Framer, Protopie)