Customer Solutions Officer

Blockchain is changing how we use and think about money. coins.co.th is looking for you to join our rapidly growing team in Bangkok. We are Digital Asset Broker and Dealer licensed by SEC of Thailand. We are driven by the desire to influence peoples lives. We enjoy doing work that matters. We believe that bold ideas change the world. We place great value on open communication, mutual respect, and continuous learning on the job. We want to work with passionate, motivated professionals, as we build and continuously improve our product/s and work to improve financial inclusion in Thailand. Our mission is to allow anyone to buy, sell and accept Bitcoin safely and easily. You will play a large, direct role in allowing us to realize this vision. We are looking for exceptional individuals with great people skills and are super passionate about making Bitcoin accessible to everyone. **Benefits**: Work on a big idea that is changing the world / Be a part of a fun, smart and ambitious team / Work with experienced, Silicon Valley entrepreneurs / Flexible vacation - take time off when you need it / Free food (we provide lunch and eat together), Golden ticket (Travel Allowance every 6 months). Key Responsibilities. Analyze and solve customer issues and problems. Assist with marketing and promotion of our business and products to the market. Collaborate and communicate with the relevant team e.g. to identify customer issues or which bugs require immediate attention. Be the "voice" of the customers within the company. Qualification. Holds a Bachelors Degree. Shown extensive leadership and team work experience - Exceptional peoples skills/ Good communication skills/ Service mind. Able to communicate with customers in English and Thai. Willing to work in shifts (flexible time) /rotate schedule/weekend schedule. Attention to detail / Be professionalism in communication. A track-record of getting things done - drive, ownership and execution are core to our culture at coins.co.th. 6 months to 2 years experience in customer service will be preferable. Also fresh graduates are welcome to apply. Willing to work in shifts (flexible time) /rotate schedule/weekend schedule. **Job skills required**: English, Teamwork, Multitasking, Good Communication Skills, Fast Learner, Service-Minded, High Responsibilities **Job skills preferred**: English, Teamwork, Multitasking, Good Communication Skills, Able to work as a shift