Initiative and Innovation

FWD spans Hong Kong, Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam and Japan. In Thailand, established in 2012, FWD Thailand aims to provide customer-led insurance coverage whether it be savings, personal accident, retirement plans, or investment-linked insurance. Along with TMB, our bank partner and with over 900 staffs, we deliver fresh customer experiences and provide quality services to more than 900,000 customers nationwide. FWD is a fresh insurance company for aspirational people who are looking forward to their lives ahead. We believe that life is all about living your passion and pursuing happiness; its our commitment to empower people to live their lives to the fullest everyday. If you are looking for a company where can fuel your inspiration and cultivate your experience, join us on our exciting journey. Job Purpose Lead the delivery of medium to large scope of distribution project initiatives or process improvement in agile way with area related to digital tools and organize connections across function through facilitate innovation implementation to deliver transformation of digitalize next-in-class distribution and customer experience beyond market. Key Responsibilities Distribution Project / Process initiative and innovation - Representing distribution to lead and cross working in implementation of project initiatives and innovation to deliver the achievement of its objective and target. - Explore and navigate new technical areas to provide strategic insights to distribution team and lead the implementation of acceptance idea execution in digitalize next-in-class model in sales and services. Distribution Process Improvement - Identify gaps of sales and service process and competitive threats to give the new ideas of digitalize innovation to close gaps and pain point and improve new digital experience in distribution. - Organize connection across function to facilitate the implementation to transform the way of next-in-class of distribution in market. - Qualifications - Bachelor degree in any areas - 5 Years experience in distribution project management and process improvement in life insurance industry especially related to Agency and Bancassurance. - Understand well in insurance industry and insurance distribution journey in new way of digitalize and technology driven - LOMA or IC or Agile Certificate are advantages - Good command in English and communication and presentation skill