IT Field Technician - Bangkok, Thailand

**We are currently seeking an experienced IT Field Technician for work in Bangkok, Thailand.** Responsibilities may include the following: - Installs, Moves, Adds, Changes (IMAC) - Operational Monitoring - Incident and Problem determination and resolution - Technical support and Break-fix - Software re-imaging - Network connectivity support within the Site - Disaster Recovery support activities at supported Sites - Photo Department support including workstation, mouse, keyboard, monitor, scanner and label printer - Office Equipment support including, but not limited to: servers, office workstations, mouse, keyboard, monitor, co-ordination of readerboard support, printers, print sharing devices, co-ordinate support for time clocks, hand-held ordering device, co-ordinate support for RF access point, and wired “on desk” phone devices (VoIP or DECT) - Co-ordinate Security Equipment support, excluding resolution of Hardware defects including, but not limited to: CCTV cameras, security gates, security pads - Network Gear support including, but not limited to: switches, routers, hubs, cabling, and associated cabinets - Support Customer Third Party when testing miscellaneous equipment including but not limited to: lighting panel communication, UPS equipment and generators - Support for Customer-supported Software and Hardware Skills and Qualifications: - Degree in Computer Science or a related field or technical training. - 2+ years of experience in technical support (equivalent combination of education and experience will be considered) - A+ Certification preferred - Demonstrated knowledge of Microsoft Systems (Windows Platform, MS SQL, MS Exchange, WSUS, Active Directory, DC/DNS/DHCP), backup, storage, and antivirus systems and related devices. - Experience with network system installation, configuration, and troubleshooting. - Experience building AV/video conferencing solutions, telephony systems, messaging platforms, or collaboration tools. - Experience working for a Managed Service Provider and meeting SLA requirements preferred. - Exceptional customer service skills. - Ability to communicate effectively with a wide variety of people in a professional manner. **Position Title** IT Field Technician - Bangkok, Thailand