People Operations Business Partner, Thailand

**Job Description**: **Get to know our Team**: The People Operations (Pops) team strives to revolutionize human resources the same way that Grab has revolutionized transportation & financial inclusion in SEA. We serve to find, grow and keep the remarkable assemblage of talent who are our Grabbers. **Get to know the Role**: The People Operations Business Partner (Pops BP) is responsible for aligning people & growth objectives with key stakeholders and employees for Grab Thailand. In this role, you will provide People expertise and counsel to management covering a full range of HR disciplines including organizational effectiveness, employee relations, performance management, career development, compensation and workforce planning. You will report to the Head of People Operations and work closely with your Supervisor to plan, manage and deploy the people agenda and programs including workforce planning, culture and engagement initiatives. **The day-to-day activities**: - You support the management team on people matters as an advisor and change agent by facilitating change across teams, organizations, procedures and systems. As appropriate, you act as a Project Manager to align conflicting priorities among stakeholders and enable collaborative relationships - You collaborate with leaders on people-related initiatives to develop a people-oriented culture that emphasizes quality, continuous improvement, teamwork and high performance. - You partner with business leaders to drive the workforce planning process to forecast budget for resource planning, workforce engagement and learning and development; and oversee the development and deployment of people, assess and anticipate their needs - You establish and communicate People metrics that demonstrate added value and identify where changes in practices and policies are required - You identify key drivers, plan and execute impactful actions to systematically strengthen culture and organization performance; and work closely with management and employees to improve work relationships, build morale, and increase productivity - You make an impact by supporting & guiding your fellow Grabbers by communicating thoughtful, personalised solutions and feedback which helps them improve - You are responsible for driving performance management reviews, providing guidance, advice and training to managers on managing performance issues at all levels by implementing relevant retention strategies and identifying learning and development needs for business units and individual coaching needs **The must haves**: - You have Heart, Hunger, Honour and Humility; and thrive in a VUCA environment - You have a minimum of 8 years of HR experience with at least 5 years of relevant experience in a human resource business partnering in hyper-growth industries or companies - You have experience in communicating high-level strategy details effectively across disciplines, locations, and organizations, including senior leadership - You are organised, insightful and can communicate your observations well, both written and verbally to your stakeholders to share updates and coordinate the development of projects - You have experience with coaching people across all areas to increase morale, accountability and more precise expectations - You help develop frameworks to analyze business problems, develop hypotheses, mine data, offer recommendations, and assess the impact of proposed solutions - You are proficient in Microsoft Office, G Suite and HRIS systems - You are a proactive and quick learner and have a sense of urgency to get things done efficiently and effectively