Customer and Sales Support Manager

**Customer And Sales Support Manager** *** **Sales coordinator**: - Strong in sales support Management - Automotive - Management Dealer and distributor-Large Organization - MNC Automotive - Based in Bangkok -Up to 130K plus other benefits (Variable bonus up to 5 months) **The Client** A Global MNC of Automotive **The Role** - Ensure accuracy and completion of customer order processing for the Replacement Sales channel. - Oversee team members to handle customer inquiries and provide feedback information promptly and efficiently. - Coach and guide the team members to be well-performed and provide reliable, efficient support to customers. - Lead the team to provide excellent customer service, and customer satisfaction, communicate with team members and other members of a company to create and implement policies and procedures in dealing with customers to deliver the desired service levels. - Review special transportation, packing material, and product label costs while maintaining good customer satisfaction and on-time delivery performance. - Manage import administration and identify opportunities to optimize the administrative support experience. - Set the customer satisfaction targets, plan, organize, direct, manage, and evaluate services activity and control budget of an organization to meet the budget plan **The Person** - Bachelors degree in Sales and Marketing, Business Management, or a related field. - At least 5 years experience in a customer and sales coordinate management - Exceptional interpersonal, customer service, problem-solving, verbal & written, and active listening, and conflict-resolution skills. - Robust analysis, report, and presentation skills and familiarity with Microsoft Office and necessary technology or system - Good command of English and computer literate If you are interested, please click apply Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.