Project Manager

AVA | กรุงเทพฯ | TH

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the AVA with the position of Project Manager - AVA which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Project Manager - AVA below matches your qualifications.

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**Responsibility** - Manage an end-to-end customer service operation (Voice and Non-Voice) - Analyze operation performance ensuring that all required KPIs are met - Ensure that the operation team are working effectively and follow all client service processes and compliance when handling customers and sellers queries and complaints. - Manage the development and implementation of operational strategies / SOPs for better performance and client satisfaction. - Coach and monitor management team and staffs performance according to established monitoring standards. - Hold call calibration sessions and do call evaluation regularly to ensure quality of calls made and managed, information given is correct, accurate and regulatory compliance. - Identify, recommend, and measure coaching and training initiatives for team members. - Support regular assessments of agent knowledge and performance and communicate the results to team lead for informed decision-making. - Assigns tasks to team and develops detailed and accurate work schedules, project estimates, and resource plans. - Works with core project team (such as business partners, vendors, and technical team) to develop detailed, actionable project schedules and milestones. - Communicates accurate and timely project accomplishments, milestones, and overall project health to stakeholders via required measures and methods (such as status reports, metrics, checkpoints, reports). **Qualifications** - Bachelors Degree in any related fields. - Good attitude and open mind - 4 years of supervisory experience. - Strong interpersonal skills to interact effectively with various functional groups and client organizations. - Proven project management skills. - Experiences in managing customer service operation is a plus. **Benefits** - Computer Notebook - Company Outing (Vulcan Trip) - Company Party (Ava Advisory Group) - Onsite Workshop i.e., Basic Thai Sign Language, Blend and Brew Coffee, Scented Candle - Mental Health: AI Depression Project - Annual Health Check Up (Ava Advisory Group) - Life Insurance : IPD, Accident, Surgery - Health Insurance: OPD - Dental Care - Social security

Information :

  • Company : AVA
  • Position : Project Manager
  • Location : กรุงเทพฯ
  • Country : TH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Project Manager job info - AVA กรุงเทพฯ above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Project Manager job info - AVA กรุงเทพฯ in 2025-06-16 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 2025-06-16 | Expired Date : 2025-07-16

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