Junior Support Analyst

ATA IT | กรุงเทพฯ | TH

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the ATA IT with the position of Junior Support Analyst - ATA IT which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Junior Support Analyst - ATA IT below matches your qualifications.

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**Main objectives and Summary** - Have a direct impact on the customer experience - Resolve escalated complex or sensitive inquiries from both internal and external clients and ensure they are satisfied with the solutions and quality of service offered - Act as a liaison between our delivery squads and operations teams, effectively communicating in both business and technical terms - Identify and recommend opportunities to enhance productivity, effectiveness, and operational efficiency of the team to enhance overall client experience **Mandatory**: - Bachelors Degree in Information Technology, Computer, or related field - Knowledgeable in SQL scripts, DataDog, Splunk - Knowledgeable in Windows OS, Unix and Linux - Familiarity with IBM OSS/ISM, CRM2, AS400, Croesus - Understand and follow Agile, DevOps delivery resulting in high velocity, high quality delivery - Able to read log files, identify errors and formulate paths to troubleshoot resolution - Strong analysis and problem-solving skills are important - Translation skills from business concept to solution design and from complex technical models to plain language Customer based explanations - Ability to solve problems independently and creatively - Ability to follow instructions and work in a team environment - Fluent written and spoken English **Nice to have**: - Previous experience working with Western company - Previous experience working with remote team - Banking background **What you will get from ATA IT**: - 14 days vacation in first year - Health insurance for staff & families - Life insurance - Dental fee for staff & families - Provident fund - Monetary Assistance (Childbirth, Funeral, Basket Visit) - Annual Party - Annual Health Check - Monthly Activities - Staff Birthday & Company Activities - Social discuss & sharing knowledge - Multi-national company with flexible working hours, but professional company culture

Information :

  • Company : ATA IT
  • Position : Junior Support Analyst
  • Location : กรุงเทพฯ
  • Country : TH

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Junior Support Analyst job info - ATA IT กรุงเทพฯ above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Junior Support Analyst job info - ATA IT กรุงเทพฯ in 2025-05-18 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 2025-05-18 | Expired Date : 2025-06-17

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