Cross-border Account Management (E-commerce)

Responsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users. In this role you will be responsible in understand the industry and competitive environment, establish the operation system of brand/seller and merchandise; exploring opportunities, and empowering industry operations. **Roles & Responsibilities**: - Manage the end-to-end process of acquisition and incubation of Thai Chinese merchants (including lead generation, cold contact, and onboarding). - Responsible for the business development of TikTok Shop in Thailand, delivering the short-term and long-term development plan and carrying out the result in terms of GMV. - Formulate merchandise assortment plan according to livestream/video scenarios, break down the target to executable modules/steps, and ensure SKU efficiency and target achievement through best seller planning, content script design, and core promotion schemes - Continuously optimize the merchandise structure, richness and competitiveness through local market research, commodity data analysis, competitors tracking and price comparison - Work with related teams to build a proper plan to support the growth of merchant accounts, and increase the overall GMV growth of the e-commerce within the whole content ecosystem **Qualifications**: - Minimum Bachelors Degree or above - English proficiency is a must, and Thai language proficiency - Preferably with 3 years in e-commerce, direct experience in merchant acquisition and incubation preferred - Strong connections with Thai Chinese merchants is preferred - Fast learner; excellent communication skills; good at negotiation, presentation, and problem-solving. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.